Inbound Customer Service and Sales Representative
Compensation: $10.50/Hr plus up to $1,000 per month performance bonus.
Successful candidates will be expected to perform the following tasks:
o Manage inbound/outbound calls in a fast paces work environment
o Respond to internet inquiries with timeliness, accuracy, and professionalism
o Build consumer relationships with a friendly, personable and compassionate approach
o Demonstrate sales ability to generate dental referral leads and drive company revenue
o Ability to identify customer needs, overcome objections, and find solutions
o Driven to meet/exceed monthly performance goals
These positions are full time requiring scheduling flexibility but the opportunity to take several days off at a time towards the end of each month. IBEX Global is seeking candidates who are able to work any shift during the program hours. Candidates must successfully complete a 1 week, paid training course, prior to taking calls.
Requirements:
Applications will be reviewed to determine that candidates meet the following minimum
Qualifications:
o Must be 18 years of age, or older
o A High School Diploma or GED is required, college degree a plus
o Previous sales experience preferred
o Exceptional listening, communication, and problem-solving skills
Desired Attributes:
o Ability to conduct oneself in a manner that promotes a professional atmosphere, and ensures that each encounter is an above average experience
o Excellent communication, interpersonal and organizational skills a must
o Customer service orientation and a can-do attitude a must
o Typing speed of 30 WPM
o Spanish Bilingual a plus (additional $0.75 per hour compensation)
Estimated Salary: $20 to $28 per hour based on qualifications.
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