Social Science Program Specialist (Whole Health Coach)
Contacts eligible participants for enrollment and explain the health coaching process. Provides health coaching for Veterans in order to reduce or eliminate high-risk behaviors while increasing healthy ones. Conducts interventions for Veterans using one-on-one, couple, or group modalities in outpatient and inpatient settings. Conducts Whole Health Facilitated Groups; participate in MOVE, smoking cessation, diabetes management, hypertension clinics, mental health, and other inpatient and outpatient groups as appropriate. Provides follow-up care through telephone clinics or secure messaging between face-to-face appointments. Actively guides Veterans in the exploration of core elements of personal health planning through individual and group based programs. Encourages and assists Veterans with the adoption of habits that are conducive to a higher quality of life and in alignment with the Veteran's goals. Identify habits and behaviors that are harmful to quality of life and related to chronic illness. Develops treatment plans for Veterans focused on behavioral interventions based on current scientific knowledge and research that improve quality of life and reduce risk for chronic disease, or that reverse or slow progression of chronic disease. Reviews current health behaviors and develops customized treatment plans with Veterans. These plans include personalized goals, action steps and interventions. Individualize intervention strategies to help the client utilize existing skills and develop new ones to enhance success. Schedule ongoing sessions to assess progress and assist in navigating obstacles or challenges. Guide Veterans to learn about available support tools in the VA and the community that assist in attainment of goals. Coordinates care with Veterans' treatment providers, both primary and specialty care, to ensure identified goals are consistent with best practices for treatment and management of chronic illness. Utilizes motivational interviewing and health coaching techniques and processes, learned through prerequisite health coach training, to assist members in developing a realistic plan to accomplish their goals. Fosters an environment of individual responsibility to maximize each Veteran's ability to adhere to a lifestyle management plan. Develops trust with Veterans and incorporates trust principles in day-to-day activities. Works collaboratively within a team setting to provide positive outcomes for participants, peers and overall operations. Maintains education and knowledge regarding lifestyle (habits and behaviors) and clinical outcomes, including behaviors that improve Veterans' health and well-being and those related to poor clinical outcomes. Coordinates with others on the Veteran's health care team to ensure optimal patient care. Provides eligible Veterans and family members with information regarding lifestyle management including weight management, nutrition, exercise/fitness, smoking cessation, stress management, diabetes, pain management, and other appropriate conditions that are in line with the personalized health plan developed between the health care team and the patient, and in coordination with programs providing specific services when applicable, e.g., MOVE! for weight management or smoking cessation classes, if Veteran is enrolled in these programs. The position promotes the use of health coaching throughout the facility, educating internal and external customers on the benefits of a coaching approach, publicizing available resources, developing coaching clinics and groups, participating in outreach events, and serving as a champion for Whole Health Coaching. Health Coaches work with their facility and organization to promote healing relationships, healing environments, and a patient-centered approach to care across all service lines. They collaborate as needed with the local Healthy Living Teams, including the Health Behavior Coordinator, the Health Promotion and Disease Prevention Program Manager, the Veterans Health Education Coordinator and the MOVE! Coordinator. Preferred
Experience:
Experience in a clinical or educational setting Teamwork Strong public speaking/presentation skills Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday-Friday, 8:
00a-4:
30p Telework:
Not available. Virtual:
This is not a virtual position. Position Description/PD#:
Social Science Program Specialist (Whole Health Coach)/PD21378-A and PD21377-A Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not required. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/14/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-5. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Basic Requirement:
All applicants must meet the basic requirements as listed below:
Education:
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree that included a major field of study in behavioral or social science or related disciplines appropriate to the position. OR,
Experience:
Four years of appropriate experience that provided the applicant with the knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR, Combination:
Education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. In addition to the basic requirements, applicants must meet the grade specific requirements listed below:
For GS-7:
You may qualify based on your experience and/or education as described below:
Specialized
Experience:
Applicants must have one full year of specialized experience equivalent to the GS-05 level in the Federal service. Examples of specialized experience would typically include, but are not limited to:
coaching in order to reduce or eliminate high-risk behaviors while increasing healthy ones; utilization of health coaching techniques to elicit behavior change such as motivational interviewing, assessing learning needs, and readiness to learn; develops treatment plans focused on behavioral interventions based on current scientific knowledge and research that improve quality of life and reduce risk for chronic disease. NOTE:
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 1 full year of graduate level education or superior academic achievement in behavioral or social science or related disciplines appropriate to the position. NOTE:
Transcripts required. Education cannot be credited without documentation. OR, Superior Academic Achievement:
In order to be creditable under this provision, superior academic achievement must have been gained in a curriculum that is qualifying for the position to be filled. S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. NOTE:
Transcripts required. Education cannot be credited without documentation. Please see education section for details. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have possess equivalent combinations of successfully completed graduate level education in behavioral or social science or related disciplines appropriate to the position (in excess of a bachelor's degree) and specialized experience to meet total experience requirements. NOTE:
Transcripts required. Education cannot be credited without documentation. For GS-9:
You may qualify based on your experience and/or education as described below:
Specialized
Experience:
Applicants must have one full year of specialized experience equivalent to the GS-07 level in the Federal service. Examples of specialized experience would typically include, but are not limited to:
coaching in order to reduce or eliminate high-risk behaviors while increasing healthy ones; utilization of health coaching techniques to elicit behavior change such as motivational interviewing, assessing learning needs, and readiness to learn; develops treatment plans focused on behavioral interventions based on current scientific knowledge and research that improve quality of life and reduce risk for chronic disease. NOTE:
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 2 years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree in behavioral or social science or related disciplines appropriate to the position. NOTE:
Transcripts required. Education cannot be credited without documentation. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have possess equivalent combinations of successfully completed graduate level education in behavioral or social science or related disciplines appropriate to the position (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. NOTE:
Transcripts required. Education cannot be credited without documentation. You will be rated on the following Competencies for this position:
Computer SkillsCustomer ServiceDatabase Management SystemsEducation and TrainingInterpersonal Skills Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
No special physical requirements. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Experience:
Experience in a clinical or educational setting Teamwork Strong public speaking/presentation skills Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday-Friday, 8:
00a-4:
30p Telework:
Not available. Virtual:
This is not a virtual position. Position Description/PD#:
Social Science Program Specialist (Whole Health Coach)/PD21378-A and PD21377-A Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not required. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/14/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-5. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Basic Requirement:
All applicants must meet the basic requirements as listed below:
Education:
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree that included a major field of study in behavioral or social science or related disciplines appropriate to the position. OR,
Experience:
Four years of appropriate experience that provided the applicant with the knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR, Combination:
Education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. In addition to the basic requirements, applicants must meet the grade specific requirements listed below:
For GS-7:
You may qualify based on your experience and/or education as described below:
Specialized
Experience:
Applicants must have one full year of specialized experience equivalent to the GS-05 level in the Federal service. Examples of specialized experience would typically include, but are not limited to:
coaching in order to reduce or eliminate high-risk behaviors while increasing healthy ones; utilization of health coaching techniques to elicit behavior change such as motivational interviewing, assessing learning needs, and readiness to learn; develops treatment plans focused on behavioral interventions based on current scientific knowledge and research that improve quality of life and reduce risk for chronic disease. NOTE:
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 1 full year of graduate level education or superior academic achievement in behavioral or social science or related disciplines appropriate to the position. NOTE:
Transcripts required. Education cannot be credited without documentation. OR, Superior Academic Achievement:
In order to be creditable under this provision, superior academic achievement must have been gained in a curriculum that is qualifying for the position to be filled. S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. NOTE:
Transcripts required. Education cannot be credited without documentation. Please see education section for details. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have possess equivalent combinations of successfully completed graduate level education in behavioral or social science or related disciplines appropriate to the position (in excess of a bachelor's degree) and specialized experience to meet total experience requirements. NOTE:
Transcripts required. Education cannot be credited without documentation. For GS-9:
You may qualify based on your experience and/or education as described below:
Specialized
Experience:
Applicants must have one full year of specialized experience equivalent to the GS-07 level in the Federal service. Examples of specialized experience would typically include, but are not limited to:
coaching in order to reduce or eliminate high-risk behaviors while increasing healthy ones; utilization of health coaching techniques to elicit behavior change such as motivational interviewing, assessing learning needs, and readiness to learn; develops treatment plans focused on behavioral interventions based on current scientific knowledge and research that improve quality of life and reduce risk for chronic disease. NOTE:
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 2 years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree in behavioral or social science or related disciplines appropriate to the position. NOTE:
Transcripts required. Education cannot be credited without documentation. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have possess equivalent combinations of successfully completed graduate level education in behavioral or social science or related disciplines appropriate to the position (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. NOTE:
Transcripts required. Education cannot be credited without documentation. You will be rated on the following Competencies for this position:
Computer SkillsCustomer ServiceDatabase Management SystemsEducation and TrainingInterpersonal Skills Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
No special physical requirements. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0101 Social Science - Salary Range:
$43,251 to $73,398 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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